Effective Date: April 18, 2025

At CleanTreadz, your satisfaction matters. If you're not completely happy with your purchase, we’re here to help.

1. Returns

We accept returns of unused, unopened items within 30 days of the delivery date.

To be eligible:

  • Item must be unused, in original packaging, and in resellable condition

  • Proof of purchase is required

2. Refunds

Once your return is received and inspected, we will notify you via email. If approved, a refund will be issued to your original payment method within 5–7 business days.

3. Exchanges

We replace items only if they are defective or damaged. If you need to exchange an item, contact us at support@cleantreadz.com.

4. Non-Returnable Items

  • Opened or used products

  • Items returned after 30 days

5. Return Shipping

  • Customers are responsible for return shipping costs unless the product is defective or incorrect.

  • We recommend using a trackable shipping method.

To start a return:
Email us at support@cleantreadz.com with your order number and reason for return.